eBay leaves buyers of counterfeit Coach bags holding the bag
- July 27, 2012 17:37
Coach awarded £28.3 million, but did eBay reimburse these duped buyers?
eBay aggressively advertises its Buyer Protection Policy, and like most insurance policies, you need to read the "fine print"!
Even with eBay's "10 year too late Buyer Protection Policy", as we wrote 12/30/2007, Counterfeit listings are the norm, as eBay has not implemented appropriate Consumer Fraud Protection that provides requisite protection.
According to eBay's Buyer Protection program, eBay only provides buyer protection to US buyers for 45 days even though the Uniform Commercial Code specifies merchants provide four years of protection.
While the court decision may have ruled in Coach's favor, it is unlikely eBay and PayPal will reimburse thousands of eBay buyers who did not realize they were actually buying counterfeit Coach bags.
eBay takes the position that since it does not directly buy or sell anything, there is no obligation to provide consumer fraud protection; it is that obvious deficiency that has made eBay a magnet for brand name counterfeits.
24/7 eBay continues to accept counterfeit listings for fine art purportedly by Pablo Picasso, Damien Hirst, Keith Haring, Andy Warhol, Roy Lichtenstein, etc., and the lack of an appropriate anti-fraud policy, only condones eBay art fraud.
eBay continues to take no steps to vet its listings, even in 2018; in fact, if you contact eBay regarding a fraudulent listing, they enforce a "do nothing" policy..
In 2007, we wrote eBay Could Easily Eliminate Fraud If They Hired Department Experts as a way for eBay to curtail counterfeit/frauds. However, we concluded eBay Management prefers generating listing revenue over meaningful consumer fraud protection.
A previous counterfeit case in which Burberry was awarded £63 gave Burberry the right to hold third parties such as Google, Twitter and Facebook accountable for associating with the various websites of the counterfeiters.
Hopefully, the courts will do likewise and enforce implementation of meaningful consumer fraud protection that parallels the Uniform Commercial Code.
A version of this article first appeared on The Fine Art Blog, by Joseph K. Levene. Joseph K. Levene, established Joseph K. Levene Fine Art, Ltd., dealer secondary market blue-chip paintings, prints & multiples, photography and sculpture by leading Post War & Contemporary Masters in 1991.
Joseph K. Levene has three decades multifaceted fine art experience as art dealer, art executive, selling art online and art collector. The Joseph K Levene Fine Art Ltd eBay Store was established in 1999, and unlike eBay, has provided added buyer safety to all cients with our guarantee of authenticity for all art offered and sold on eBay.
About Joseph K. Levene Fine Art, Ltd.
Joseph K. Levene Fine Art, Ltd. is an Internationally respected dealer of secondary market post war & contemporary art & fine art advisory established in 1991. Joseph K. Levene Fine Art, Ltd. buys & sells blue-chip paintings, sculpture, prints & multiples, fine art photography by leading contemporary artists & recognized internationally as a key source for art by Andy Warhol & Jasper Johns.
Joseph K. Levene Fine Art, Ltd. has 3 decades multifaceted fine art experience as Art Collector, Art Dealer, Fine Art Executive & selling Fine Art Online which means we understand the challenges of buying art online so buyers are not disappointed or shocked when they receive artwork that is NOTHING LIKE what they thought they purchased or worse, fake like so many buyers are saying about their online purchases on Artsy & eBay.
Don't let that happen to you. Get a second opinion from Joseph K. Levene Fine Art, Ltd. so you avoid a serious financial catastrophe.
Visit Joseph K. Levene Fine Art, Ltd. here:
View blue-chip art by Jasper Johns, Alexander Calder, Richard Pettibone, Jeff Koons, Tony Rosenthal, Andy Warhol for sale from Joseph K. Levene Fine Art, Ltd. on ArtFixDaily here:
https://www.artfixdaily.com/directory/member/Joseph_K_Levene_Fine_Art_Ltd
